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Terms of Service

Terms of service

Delivery Conditions

We use the courier company SPEEDY to deliver all shipments in the country.
Delivery is FREE for an amount over BGN 70.00.

Deliveries for the country:

  • products ordered by 4:30 p.m. on working days they are delivered on the next working day;
  • products ordered after 16:30. on working days they are processed on the next working day and delivered after one working day;
  • products ordered on Saturdays, Sundays and public holidays are processed on the next working day and delivered after one working day;

Depending on the exact address and time of the order, in very rare cases, it is possible to deliver to small settlements in more than one working day.

Deliveries to SPEEDY offices:
When ordering to a Speedy office, the customer has 5 working days from the date of delivery, in which to accept his order. After the expiration of the term, the order is canceled and returned to the warehouse of ICEStore.bg.
To avoid unintentional mistakes, each order is confirmed by our employee on the contact phone provided by the customer.

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